FAQ

Frequently Asked Questions

1. What materials do you use?
Our jewelry is handcrafted using premium Japanese Miyuki beads, natural gemstones and carefully selected gold-plated or stainless-steel elements.

2. Is your jewelry handmade?
Yes. Every piece is handmade in small batches with attention to detail.

3. Do you ship to Europe?
Yes. We offer delivery across Bulgaria and Europe.

4. Is the jewelry gift-ready?
Yes. Orders are beautifully packaged and ready for gifting.

5. Will my piece look exactly the same as in the photos?
Because each piece is handmade and some materials are natural, slight variations may occur. This makes every piece unique.

6. How should I care for my jewelry?
To keep your jewelry beautiful for longer, avoid contact with water, perfume, lotions and harsh chemicals. Store it in a dry place when not in use.

7. Can I contact you with questions about an order?
Yes. You can contact us anytime through the Contact page.